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Sharon Frustrated with Overseas Insurance Calls!

Everyone knows when I leave the studio at B98.5, I head home for lunch and it's off then to my second job. I work at Kennebec Behavioral Health as a Managed Care Coordinator Assistant.

My job is to call insurance companies to verify insurances on clients and obtain authorizations for them if they are needed. We want to make sure the clients are covered and services are paid for.

And I LOVE my job...but what frustrates me are the operators on the other end of the line...from overseas.

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