According to WABI, the Kennebec County Sheriff's Department has received over 150 911 hangups or miss-dials since the year began.

Yep, butt-dials and accidental dials happen, especially when kids are around.  But, what are you supposed to do when you accidentally dial 911?

First, DO NOT hang up!  When that happens, dispatchers are required to call the number back to ensure there is not a real emergency.

The dispatcher will ask a series of questions to make sure there is no emergency and that the caller is in no danger.

If the dispatchers need to take time to call a hangup back it diverts their attention from answering legitimate emergency calls.

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